Privacy Policy

1. Who We Are

A-Star Learning Inc. ("AStar", "we", "us", or "our") is an educational services company based in Calgary, Alberta, Canada. We operate the AStar Summer Innovation Series and related programs. You can contact us at [email protected].

2. Information We Collect

We collect the following types of personal information when you register or interact with our website:

• Contact information: First name, last name, email address, and phone number
• Student information: Child's name, grade level, and age group
• Payment information: Processed securely through third-party payment providers — we do not store card details
• Communications: Messages you send us via email or contact forms
• Usage data: Pages visited, time on site, browser type, and IP address collected via cookies and analytics tools

3. How We Use Your Information

We use the personal information we collect to:

• Process your registration and confirm your child's enrollment
• Send program updates, schedules, and important communications
• Send marketing emails about AStar programs (with your consent)
• Respond to your questions and provide customer support
• Improve our website and program offerings
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, we process your personal data under the following legal bases:

• Contract: Processing necessary to fulfill your registration and deliver the program
• Consent: Marketing communications and non-essential cookies
• Legitimate interests: Improving our services and website security
• Legal obligation: Compliance with applicable laws

5. PIPEDA Compliance (Canada)

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We collect only the information necessary for the purposes identified, obtain meaningful consent, and allow individuals to access and correct their personal information upon request.

6. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: GoHighLevel (CRM and marketing), Eventbrite (event registration), and payment processors — all bound by data processing agreements
• Legal authorities: When required by law or to protect our rights

7. Cookies

Our website uses cookies to improve your experience. Essential cookies are required for the site to function. Analytics and marketing cookies are used only with your consent. You can manage your cookie preferences at any time via our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations — typically no longer than 3 years after your last interaction with us. You may request deletion of your data at any time.

9. Your Rights

Depending on your location, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communications at any time
• Lodge a complaint with your local data protection authority (for EEA/UK users)

To exercise any of these rights, contact us at [email protected].

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our program is designed for students in Grades 4–10. We collect information about minors only from their parents or legal guardians. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.

12. International Transfers

Your information may be processed in Canada, the United States, or other countries where our service providers operate. We ensure appropriate safeguards are in place for any international transfers in accordance with applicable privacy laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. The date at the top of this page reflects the most recent update.